Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!

Where is American Storage located?

We have three facilities with a variety of self-storage units in Helena and East Helena. Even if you don’t live in Helena, you’ll be able to reach us quickly from Townsend, the Helena Valley, or any other surrounding community.

What are your business hours?

The facility may be accessed from 5am to 11pm daily. We are available by phone from 8am – 8pm if needed. Please use this website to rent units or make payments.

Do you offer 24-hour access?

Our facility hours are 5am to 11pm daily.

What is drive-up access?

Drive-up access is a useful feature that allows our customers to park directly in front of our self-storage units. Our drive aisles are wide enough to accommodate up to a 26’ moving van.

Do you offer vehicle storage?

We offer indoor storage only, no outdoor parking. Our units can accommodate a variety of car and truck sizes.

What’s the on-site security like?

We offer fenced and gated facilities with entry and exit keypad access, all-night lighting, cameras and random security patrols.

Can I pay my rent online?

Yes, you will be able to make payments and reserve self-storage units from anywhere with an internet connection. Tenants can also set up automatic withdrawals for an even easier renting experience.

What’s the next step?

Renting one of our self-storage units is easy online, so be sure to check out our unit prices if you’re ready to start. We’re also available via phone call or the online form, so don’t hesitate to contact us if you have any questions.